What forms of payment do you accept?
We accept PayPal payment.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from our store. If you already have a PayPal account you may use it.
How do you ship?
All items are made to order and will be shipped within 3-5 business days. Your order will be shipped via the China Post Airmail or ePacket. Usually it will take about 2 weeks on the way to United States and about 2-4 weeks to other countries.
How long do orders take to make?
Please allow up to 3-5 business days for all orders to be made.
Do you accept rush orders?
We do our best to accommodate rush orders if needed. Please email us with the date you need your items and we will try to accommodate your request if at all possible.
Do you accept returns?
We do not accept returns on personalized items. If there is a material defect or errors including spelling error, please email us as soon as possible and we will work with you to exchange the item right away.
Items must be in their unused, original condition for a refund or exchange. If you have received an item that is broken or defective, please let us know and we will work with you to correct the situation. Shipping charges are non refundable.